AML & KYC Policy

Digit is committed to preventing money laundering, terrorism financing, and other financial crimes. Because we accept cryptocurrency deposits, we apply the following Anti-Money Laundering (AML) and Know-Your-Customer (KYC) controls.

1. Verified email account

Every Digit account is tied to a verified email address. Accounts that fail email verification cannot deposit, purchase numbers, or withdraw balance.

2. Source of funds — cryptocurrency only

Deposits are processed by our payment partner NOWPayments. Each deposit is tied to an on-chain transaction that we retain for record-keeping. We do not accept cash, wire transfers, or third-party payments. Funds deposited from mixers, sanctioned addresses, or known illicit sources may be frozen and reported.

3. Transaction monitoring

• All deposits and purchases are logged with timestamp, amount, and reference.
• The minimum first deposit is $5; subsequent deposits start at $1.
• Unusual patterns (rapid top-up and drain, structured deposits, multiple accounts from the same payment source) trigger manual review.
• We may request additional information or proof of source of funds for any deposit we deem high risk, regardless of amount.

4. Enhanced due diligence (EDD)

For cumulative deposits above $1,000 in any 30-day window, or for accounts flagged by our monitoring, we may request: government-issued photo ID, proof of address dated within the last 90 days, and a signed declaration of source of funds. Accounts that do not complete EDD within 14 days of request will be suspended.

5. Sanctions screening

We screen customer data and on-chain counterparties against OFAC, UN, EU, and UK consolidated sanctions lists. We will not provide service to individuals or entities in sanctioned jurisdictions or on a sanctions list.

6. Prohibited use

Digit may not be used to evade financial regulations, launder proceeds of crime, finance terrorism, conduct fraud, or impersonate another person. Suspected violations will be reported to the relevant Financial Intelligence Unit (FIU) where required by law, and any associated funds will be frozen pending investigation.

7. Recordkeeping

We retain transaction records, KYC documents, and communications for a minimum of five (5) years after account closure, as required by applicable AML regulations.

8. No tipping-off

If a suspicious activity report has been filed about your account, we are legally prohibited from informing you of that report. We may close your account without further explanation.

9. Contact our compliance team

For AML, KYC, or compliance questions — including responding to an information request — contact compliance@thehubsdigit.com. Please include your account email and the reference number from any notice you received.